At Pristine Collection, we are dedicated to providing a seamless and efficient shopping experience. Our Shipping Policy outlines the terms and conditions for the delivery of your purchases.

Processing Time:

• All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• We strive to deliver your order within 15 business days from the date of shipment. Delivery times may vary based on your location and external factors beyond our control.

Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to check the status of your delivery.
• Please allow 48 hours for the tracking information to become available.

Shipping Carriers:

• We partner with reputable shipping carriers to ensure your order reaches you safely and promptly. Our carriers include [list of shiprocket, Bigship , Delhivery Express . DTDC etc.

Address Accuracy:

• Please ensure that all shipping information is correct at the time of order placement. Pristine Collection is not responsible for delays or losses due to incorrect or incomplete addresses.
• If you need to update your shipping address after placing an order, please contact us immediately at contact@pristinecollections.com.

Customs, Duties, and Taxes:

• Pristine Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Shipments:

• If your order arrives damaged or is lost in transit, please contact our customer service team at contact@pristinecollections as soon as possible. We will work with the shipping carrier to resolve the issue.

Contact Us:

• If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us at [contact information]. Our dedicated customer service team is here to assist you.

Thank you for shopping with Pristine Collection. We appreciate your business and are committed to delivering your orders promptly and efficiently.